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版本和功能比較

3CX Edition Comparison (Version 16)

Choose the best solution for your business. No add-ons, expansion modules or additional licensing considerations. Three simple plans, one powerful communications system.

3CX Core PBX Features

Standard PRO Enterprise
Extensions Unlimited Unlimited Unlimited
Import / Export Extensions via CSV  Yes  Yes  Yes
SIP Trunks / Gateways Support  Yes  Yes  Yes
Call Routing by DID & CID (DDI)  Yes  Yes  Yes
Extensive Codec Support  Yes  Yes  Yes
Receive Voice Mail via Email  Yes  Yes  Yes
Calling Line Identification Presentation (CLIP)  Yes  Yes  Yes
Call Transfers (Blind & Attendant)  Yes  Yes  Yes
Calling Line Identification Restriction (CLIR)  Yes  Yes  Yes
Call Forward on Busy (CFB)  Yes  Yes  Yes
Call Forward on No Answer (CFU)  Yes  Yes  Yes
Hold (CW) incl. Custom Music on Hold  Yes  Yes  Yes
Intercom / Paging  Yes  Yes  Yes
Call Parking / Pickup  Yes  Yes  Yes
Busy Lamp Field (BLF)  Yes  Yes  Yes
Real Time System Status  Yes  Yes  Yes
Easy Backup and Restore (incl. Scheduled Backup)  Yes  Yes  Yes
VMware / Hyper-V / KVM Compatibility  Yes  Yes  Yes
Amazon, Google Cloud, Microsoft Azure  Yes  Yes  Yes
3CX SBC Connectivity  Yes  Yes  Yes
Voicemail  Yes  Yes  Yes
Voicemail Transcription  Yes  Yes
Custom FQDN  Yes  Yes
Custom SMTP Server  Yes  Yes

Office Productivity

Standard PRO Enterprise
Sennheiser Headset Integration  Yes  Yes  Yes
Auto Attendant / Digital Receptionist  Yes  Yes  Yes
Ring Extension & Mobile Simultaneously  Yes  Yes  Yes
Integrated Fax Server (Central and per User)  Yes  Yes  Yes
Supported SIP Phones Integration  Yes  Yes  Yes
Manage IP Phones Network Wide  Yes  Yes  Yes
Automatic Plug & Play Phone Provisioning  Yes  Yes  Yes
3CX Apps: Web Client, iOS, Android, Windows, Mac  Yes  Yes  Yes
Audio Bridge  Yes  Yes  Yes
Directory (Company & Private Phonebook)  Yes  Yes  Yes
Sync with Office 365 (Users’ Phonebook)  Yes  Yes
Call Query against DB & CRM  Yes  Yes
Hotel PBX Features incl. Fidelio Certified and Mitel Compatible  Yes  Yes
Web Conference Dial-In  Yes  Yes
Web Conferencing (incl. Polls, PDF-Share, Screen Share, Remote Assist & Record) 25 Seats 100 Seats 250 Seats

Call Center Features

Standard PRO Enterprise
Call Logging  Yes  Yes  Yes
Click2Call (Browser Extension)  Yes  Yes  Yes
Click2Talk  Yes  Yes  Yes
Click2Meet  Yes  Yes  Yes
Website Live Chat and Talk  Yes  Yes  Yes
Call Queue Group Rights Management  Yes  Yes
CRM Integration  Yes  Yes
Sync with Office 365 (Azure AD)  Yes  Yes
Call Queuing  Yes  Yes
Real Time Statistics & Monitoring  Yes  Yes
Supervisor Agent Status Override  Yes  Yes
SLA Alerting  Yes  Yes
Switchboard  Yes  Yes
Wallboard  Yes  Yes
Callback  Yes  Yes
Call & Queue Reporting  Yes  Yes
Call Recording Transcription and Search  Yes  Yes
Barge In / Listen In / Whisper  Yes  Yes
See Group Recordings  Yes  Yes

Enterprise Features

Standard PRO Enterprise
Call Flow Designer  Yes  Yes
Hot Desking  Yes  Yes
Scheduled Restore  Yes  Yes
Connect Remote Offices (Bridges)  Yes  Yes
Call Recording Restrictions (Start/Stop)  Yes
Skill based Routing  Yes
Customize IP Phone Logo  Yes
Inbuilt Failover  Yes