Description
3CX Hotel Module
The 3CX Hotel Module adds additional functions to 3CX Phone System, which allows it to be used in hotels or other hospitality environments. The 3CX Hotel Module performs the following functions:
- Allows for Check in and Check out of guests.
- Allows setting of guest extensions to Do not Disturb.
- Allows blocking of external calls.
- Allows wake up calls to be scheduled.
- Allows billing of calls to rooms.
- Allows housekeeping to set room status via the phone.
- Allows minibar usage to be reported via the phone.
The 3CX Hotel Module can integrate with a host of Hotel software systems / Property Management Systems (PMS) such as Micros Fidelio, Roommaster, Hilton and more. Alternatively the receptionist can use the system directly through the provided Management Console.
Components
The 3CX Hotel Module consists of a front end application and a Windows Service.
The Windows Service operates in the background and allows for integration with the Property Management System. With the integration, many of the functions can be triggered from within the PMS software.
The Front Desk Phone Control Application is a simple to use Web Based Application that allows the front desk clerk to perform the operations with just a few mouse clicks. This application can be used separately from, or in tandem with the PMS system. For smaller hotels, the 3CX Hotel Module alone can fulfill their needs..
Low Cost & Easy to Manage Hotel PBX
3CX’s Hotel PBX brings the award-winning, software-based 3CX PBX to the Hotel industry. The 3CX Hotel PBX is extremely cost-effective when compared to traditional hotel PBXs, from installation costs to maintenance costs. 3CX runs on mainstream operating systems ensuring easy management and minimum training is required.
- Cut costs by using SIP Trunks
- Easily add and remove extensions – no per user license
- Leverage existing hardware, wiring and low cost open standard hardware
- Plug & Play configuration of IP Phones, SIP Trunks and Gateways
PMS Integration Ensures Maximum Efficiency
3CX Hotel PBX also integrates with PMS systems to make sure that staff can perform most functions from within the Hotel Management Software. Some of the most popular PMS systems that the Hotel PBX works with are Protel, roomMaster and Micros-Fidelio
- Display guest name on reception, room service, management phones
- Provides wake up calls, check-in / checkout, Do Not Disturb
- Maid status allows housekeeping to set room status via phone
Always Know Who’s Calling
Because customers and the work output of your staff are the lifeblood of your business, the 3CX Hotel PBX has been designed to ensure that your customer satisfaction levels are always met and those positive TripAdvisor reviews keep rolling in.
- Caller ID allows reception to provide a completely personalized service
- Integrate 3CX Hotel PBX seamlessly with your PMS
- Members of staff have access to the simple yet powerful Web interface
